A very useful service for less mobile visitors at Spanish airports is called ‘Sin Barreras’, which means No barriers. All passengers that bring along their own wheelchair or actually need to borrow one have to present themselves to ‘Sin Barreras’. They will then receive a yellow card. This yellow card is essential to enter the allocated access via passport control.
The airport also features various Yellow posts or poles that are labelled ‘Sin Barreras’. There is a button that can be pushed to call for assistance located directly on these poles. After using this button to call the ‘Sin Barreras’ team via their intercom an assistant with a wheelchair can then meet the traveller.
‘No barriers’ special assistance for less mobile passengers flying to Spain
Don’t forget to let your own airline or travel agency know about your needs in advance. Spain’s airports main operating body have a telephone service that will assist you with any reduced mobility needs. You can call for assistance ahead of time from 7:00am to 24:00pm. Telephone (+34) 91 321 10 00.
Request assistance, indicating your particular needs, so that everything is prepared for when you arrive at the airport to avoid unnecessary difficulties during your trip.
What you should know about Sin Barreras in Spanish airports:
- The service is without charge (minors be accompanied by an adult to travel).
- You can book for up to a maximum of 3 flights in one single request.
- You must book it at least 2.5 hours before the flight.
- To guarantee that the service can be provided, it is recommended to request assistance at least 48 hours before your departure time.
- You must arrive at the meeting point 2.5 hours before your flight departs.
- You must also inform your airline and/or tour operator.
What is needed to arrange limited mobility assistance when flying to Spain :
- Your contact information (including email address) and assistance needs.
- The date, time, flight number, departure and arrival airports, from your booking or boarding pass.